Sr. Site Reliability Engineer

𝐉𝐨𝐛 𝐓𝐢𝐭𝐥𝐞: 𝐒𝐫. 𝐒𝐢𝐭𝐞 𝐑𝐞𝐥𝐢𝐚𝐛𝐢𝐥𝐢𝐭𝐲 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: 𝐍𝐚𝐩𝐞𝐫𝐯𝐢𝐥𝐥𝐞, 𝐈𝐋 𝐃𝐮𝐫𝐚𝐭𝐢𝐨𝐧 : 𝐂𝐨𝐧𝐭𝐫𝐚𝐜𝐭 (𝐎𝐧-𝐬𝐢𝐭𝐞) 𝐋𝐨𝐜𝐚𝐥 𝐭𝐨 𝐈𝐥𝐥𝐢𝐧𝐨𝐢𝐬 𝐎𝐧𝐥𝐲 𝐁𝐅𝐒𝐈 𝐃𝐨𝐦𝐚𝐢𝐧 𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧: We are looking for a highly experienced Senior Site Reliability Engineer (SRE) / Application Reliability Engineer with AWS knowledge over and over 10+ years of expertise in incident management, system reliability, and enterprise application support. The role focuses on ensuring high availability, operational stability, and continuous improvement of critical financial and ERP systems in a 24×7 environment. The ideal candidate will have strong hands-on experience in monitoring, troubleshooting, root cause analysis, and supporting cloud-based and on-perm enterprise platforms. 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: - Reliability Engineering & Operations. - Ensure high availability and reliability of enterprise applications in a 24×7 production environment. - Monitor applications, batch jobs, and workflows to maintain operational continuity. - Incident, Problem & Change Management. - Lead and manage major incidents (P1/P2) and drive resolution to minimise business impact. - Perform root cause analysis (RCA) and implement preventive measures. - Ensure adherence to SLA/SLO and ITIL-based incident, problem, and change management processes. - Monitoring & Observability. - Design and maintain monitoring dashboards. - Implement proactive alerting and improve system observability. - Troubleshooting & Support. - Diagnose and resolve application and data-related issues using SQL queries and log analysis. - Provide backend validation and technical support across distributed environments. - Release & Deployment Support. - Support release deployments, change validation, and post-deployment activities. - Participate in disaster recovery testing and release readiness validation. - Collaboration & Documentation. - Collaborate with infrastructure, DBA, and development teams to resolve technical issues. - Create and maintain operational documentation, runbooks, and knowledge base articles. 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐝 𝐒𝐤𝐢𝐥𝐥𝐬 & 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬: - Core Skills - Site Reliability Engineering (SRE) and Application Support - Incident & Problem Management - Root Cause Analysis (RCA) - SLA / SLO Compliance - Batch Monitoring & Scheduling - ITIL Framework 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐤𝐢𝐥𝐥𝐬: - CI/CD Tools: GitHub - Cloud Platforms: AWS (EC2, S3, VPC) - Databases: Oracle, SQL Server - Languages: SQL, SQR, Basic Java - Ticketing Tools: ServiceNow, Jira - Operating Systems: UNIX, Linux, Windows 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: - 10+ years of experience in Application Support / Reliability Engineering roles. - Strong experience in BFSI or enterprise application environments. - Proven track record in managing production support operations and high-severity incidents.