Salesforce Architect

𝐑𝐨𝐥𝐞: 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐀𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭 - 𝐇𝐞𝐚𝐥𝐭𝐡 𝐂𝐥𝐨𝐮𝐝 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: 𝐌𝐞𝐭𝐭𝐚𝐰𝐚, 𝐈𝐋 (2-3 𝐝𝐚𝐲𝐬' 𝐰𝐨𝐫𝐤 𝐟𝐫𝐨𝐦 𝐨𝐟𝐟𝐢𝐜𝐞) 𝐕𝐢𝐬𝐚: 𝐄𝐀𝐃'𝐬, 𝐔𝐒𝐂, 𝐓𝐍, 𝐋2 𝐃𝐮𝐫𝐚𝐭𝐢𝐨𝐧: 𝐋𝐨𝐧𝐠 𝐭𝐞𝐫𝐦 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: 10+ 𝐲𝐞𝐚𝐫𝐬 𝐉𝐨𝐛 𝐒𝐮𝐦𝐦𝐚𝐫𝐲: We are looking for an experienced Salesforce Technical/ Solution Architect with deep expertise in Salesforce Health Cloud to lead the architecture and delivery of complex, compliant solutions for the Pharmaceuticals industry, with a primary focus on Patient Services (Patient Support Programs / PSP). The ideal candidate will design scalable, secure, and patient-centric architectures that support end-to-end patient journeys — from patient onboarding, benefits verification, and enrollment to therapy orchestration, adherence support, adverse event management, and personalized engagement. 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: Architecture & Design • Lead the end-to-end solution architecture for Salesforce implementations leveraging Health Cloud and Life Sciences Cloud (LSC), with deep focus on Patient Services Programs (PSP). • Design robust patient data models using the Unified Patient Record, Care Plans, Patient Journeys, and Life Sciences industry data model. • Architect solutions for key Patient Services capabilities: • Patient enrollment & onboarding • Insurance benefits verification & re-verification • Hub services & case management • Therapy orchestration & adherence programs • Personalized next-best-action / patient engagement • Adverse event / pharmacovigilance intake & reporting • Savings / copay assistance programs • Patient portals and self-service experiences 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐝 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: • 10+ years of hands-on Salesforce experience, with at least 4–5 years as a Technical/Solution Architect. • Strong expertise in Salesforce Health Cloud (must-have) • Proven experience delivering Patient Services / Patient Support Programs solutions for Pharmaceutical clients. • Deep knowledge of OmniStudio (Vlocity) components. • Strong command of: • Apex, LWC, Lightning Flows • Integration patterns (REST/SOAP, MuleSoft, ETL tools) • Security & Sharing (OWD, Sharing Rules, Permission Sets, Profiles) • Data architecture & large data volume handling 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 (𝐩𝐫𝐞𝐟𝐞𝐫𝐫𝐞𝐝): • Salesforce Certified Technical Architect (CTA) or Application Architect / System Architect path • Health Cloud Accredited Professional • Life Sciences Cloud / OmniStudio certifications • Service Cloud Consultant, Platform Developer I & II 𝐏𝐫𝐞𝐟𝐞𝐫𝐫𝐞𝐝 𝐒𝐤𝐢𝐥𝐥𝐬 & 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: • Prior experience working in Pharma / Life Sciences organizations or consulting for Pharma clients. • Knowledge of Veeva CRM and integration patterns between Veeva and Salesforce Health/Life Sciences Cloud. • Experience with Einstein AI, Prediction Builder, Next Best Action, and Agentforce for patient services. • Familiarity with HL7, FHIR, and healthcare interoperability standards. • Experience with CI/CD (Salesforce DX, Copado, Gearset, Jenkins), DevOps practices, and release management. • Excellent communication, stakeholder management, and documentation skills. 𝐏𝐞𝐫𝐬𝐨𝐧𝐚𝐥 𝐀𝐭𝐭𝐫𝐢𝐛𝐮𝐭𝐞𝐬: • Strong business acumen with the ability to translate complex patient services processes into technical solutions. • Proactive, hands-on mindset (this is not a pure “PowerPoint” architect role). • Passion for improving patient outcomes through technology. • Ability to thrive in ambiguous, fast-evolving regulated environments.