Maximo Admin Region Lead

𝐉𝐨𝐛 𝐓𝐢𝐭𝐥𝐞: 𝐌𝐚𝐱𝐢𝐦𝐨 𝐀𝐝𝐦𝐢𝐧 𝐑𝐞𝐠𝐢𝐨𝐧 𝐋𝐞𝐚𝐝 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: 𝐒𝐨𝐮𝐭𝐡𝐟𝐢𝐞𝐥𝐝, 𝐌𝐢𝐜𝐡𝐢𝐠𝐚𝐧 (𝐇𝐲𝐛𝐫𝐢𝐝) 𝐃𝐮𝐫𝐚𝐭𝐢𝐨𝐧: 𝐋𝐨𝐧𝐠 𝐓𝐞𝐫𝐦 𝐂𝐨𝐧𝐭𝐫𝐚𝐜𝐭 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐝 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬: - Launched Maximo 9.0 in the past, understands runbook for proper implementation, best practices leveraging Maximo features. - Extensive experience in administrative function for Maximo (Mas 9.0). - Ability to train - Guide local Denso, MSR (Mexico Sub Region), NSR (North Sub Region) identified resources in learning Maximo administrative functions. - Can support North America Locations in United States, Mexico, Canada (Eastern, Central, Mountain Time zones). - Demonstrated ability to work within cross-functional teams. - Excellent communication, presentation, and stakeholder management skills. 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝐒𝐮𝐦𝐦𝐚𝐫𝐲: 𝐏𝐫𝐞-𝐌𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧: 𝐀𝐬𝐬𝐞𝐭 𝐚𝐧𝐝 𝐃𝐚𝐭𝐚 𝐈𝐧𝐯𝐞𝐧𝐭𝐨𝐫𝐲: Identify configurations, customisation, workflows, integrations, and data objects for migration. 𝐒𝐲𝐬𝐭𝐞𝐦 𝐕𝐚𝐥𝐢𝐝𝐚𝐭𝐢𝐨𝐧: Ensure the source Maximo instance meets IBM and business requirements, including supported versions, database readiness, and regional compliance. 𝐄𝐧𝐯𝐢𝐫𝐨𝐧𝐦𝐞𝐧𝐭 𝐏𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧: Coordinate contract, licensing, infrastructure, and connectivity provisioning within regions. 𝐌𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧 𝐏𝐥𝐚𝐧𝐧𝐢𝐧𝐠: Document steps, timelines, and resource allocation; communicate with teams 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 & 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 𝐑𝐞𝐯𝐢𝐞𝐰: Address business and regulatory requirements 𝐒𝐭𝐚𝐤𝐞𝐡𝐨𝐥𝐝𝐞𝐫 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧: Collaborate with IT, Maximo Regional Leads, IBM, and cloud service providers to coordinate and provision required resources. 𝐌𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧: 𝐃𝐚𝐭𝐚 𝐄𝐱𝐩𝐨𝐫𝐭 𝐚𝐧𝐝 𝐕𝐚𝐥𝐢𝐝𝐚𝐭𝐢𝐨𝐧: Supervise database exports, customisation archive creation, and ensure files accessibility. 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐒𝐞𝐭𝐮𝐩: Deploy MAS using operators, custom resources, and automated scripts for each region 𝐌𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧 𝐎𝐯𝐞𝐫𝐬𝐢𝐠𝐡𝐭: Monitor migration progress, resolve issues, track changes, and report exceptions 𝐓𝐞𝐬𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Lead user acceptance, workflow, reporting, and integration testing for migrated regions 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 & 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Record migration steps, train users, and support cut-over to the new MAS environment 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲/𝐋𝐢𝐜𝐞𝐧𝐬𝐞 𝐑𝐞𝐯𝐢𝐞𝐰: Confirm security, DR, and licensing settings post-migration. 𝐆𝐨-𝐋𝐢𝐯𝐞 𝐚𝐧𝐝 𝐒𝐭𝐚𝐛𝐢𝐥𝐢𝐬𝐚𝐭𝐢𝐨𝐧: 𝐒𝐲𝐬𝐭𝐞𝐦 𝐇𝐞𝐚𝐥𝐭𝐡 𝐚𝐧𝐝 𝐌𝐚𝐢𝐧𝐭𝐞𝐧𝐚𝐧𝐜𝐞: Review Maximo logs, crontasks, and integration queues for failures or delays. Monitor integration points and reprocess failed transactions when necessary. Perform database health checks (index refresh, query monitoring) to ensure job plans, PMs, and work orders run efficiently. 𝐔𝐬𝐞𝐫 𝐚𝐧𝐝 𝐀𝐜𝐜𝐞𝐬𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Add or modify user accounts and roles as staff or contractors change. Audit user group memberships to confirm proper segregation of duties. Review login exceptions and troubleshoot region-specific authentication issues. 𝐃𝐚𝐭𝐚 𝐚𝐧𝐝 𝐂𝐨𝐧𝐟𝐢𝐠𝐮𝐫𝐚𝐭𝐢𝐨𝐧 𝐕𝐚𝐥𝐢𝐝𝐚𝐭𝐢𝐨𝐧: Run data integrity reports on work orders, assets, and inventory to catch duplicate or orphan records. Validate that weekly Preventive Maintenance (PM) and Job Plans schedules are aligned to actual capacity using Graphical Work Week and Graphical Scheduling Dashboard. Adjust allocations or schedules when resource load balancing shows upcoming conflicts. 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐑𝐞𝐯𝐢𝐞𝐰: Review weekly KPIs for work order throughput, SLA compliance, and backlog aging. Generate scheduled reports or dashboards for reliability and maintenance teams. Summarize findings in a weekly report shared with the Regional Ops Manager and corporate EAM Lead. 𝐏𝐨𝐬𝐭-𝐌𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: - Address post-migration issues and ensure system stability. - Continuously monitor system performance, availability, and health to proactively identify and resolve issues, preventing downtime. - Provide ongoing support and training to end-users, troubleshooting problems and helping users maximize the system’s capabilities. - Analyze system usage and user feedback to implement improvements, optimize workflows, and enhance the overall user experience. - Manage and update system configurations, automation scripts, workflows, and integrations to adapt to evolving business needs. - Ensure data integrity by performing regular data audits and optimizing database performance. - Leverage AI and predictive analytics tools within Maximo to improve maintenance strategies and asset management effectiveness. - Maintain security settings, access controls, and ensures compliance with company policies and regulatory requirements. - Plan and execute system upgrades, patches, and fixes to keep Maximo up to date and secure. - Collaborate with NAITS/NAITDC teams, business units, and external vendors to align Maximo’s capabilities with organisational goals and technology.